Our Home Services
Impact Home Services was established in 2021 as part of the launch of our home services division and new partnership with Neighborly Brands, the world's largest home services franchisor with over 30 service brands serving 10 million customers across nine countries that is based out of Waco, TX. Neighborly Brands was originally founded in 1981 as the Dwyer Group and operates a portfolio of franchise brands focused on repairing, maintaining, and enhancing residences and commercial businesses.
In May 2021, Impact Home Services acquired one of the larger franchisees
under the brands of Mr. Rooter and Mr. Electric in the Atlanta market. This
acquisition marked the first of Impact's growth initiatives aimed at building
up its presence in the industry. Today Impact has
expanded these franchise brands in other markets to include Houston, Tampa and
In September 2022 Impact purchased Discount Garage Doors dba Precision Door
of Georgia, one of the top garage door repair and installation companies in the
Atlanta, Savannah, Macon, and Chattahoochee Valley market locations with further expansion in 2023 to now include the Houston
The home services industry is a consistently growing sector whose position amongst consumers has proven to be both pandemic proof and recession resilient. Impact has aggressive expansion plans to add new home service lines and markets across the southeast region.
Eagle Merchant Partners
In May 2023, Eagle Merchant Partners ("Eagle"), a leading lower
middle market private equity firm based in Atlanta, Georgia, made a major
investment in Impact Home Services. This new partnership will allow Impact to
significantly grow its home service holdings in the coming years.
"We are excited to partner with Impact and work with Neighborly to continue to expand the Mr. Rooter, Mr. Electric, and Precision Door Service territories in the Southeast," said Brady Sumner, Vice President at Eagle. "With a strong leadership team, highly skilled technicians, and reputation for quality and reliable service, we believe Impact is well-positioned to capitalize on the growing need for professionalized residential repair and maintenance services in a highly fragmented market.'
Eagle's decades long presence and experience in the Southeast, combined with its track record of value creation and expansive institutional network, makes it a great partner for Impact.
Established in 1970, Mr. Rooter is the second largest full-service plumbing and drain cleaning company in the United States. Recognized by Entrepreneur Magazine among its "Franchise 500" and by Franchise Times Magazine as one of its "Top 200," Mr. Rooter franchisees provide services to both residential and commercial customers at more than 200 locations in the United States and Canada and more than 100 locations internationally through master licensees.
Established in 1994, Mr. Electric is a global franchise organization that provides expert electrical installation and repair services to both commercial and residential customers. Recognized by Entrepreneur Magazine among its "Franchise 500," Mr. Electric franchisees provide these services to both residential and commercial customers at 160 locations worldwide. Mr. Electric is a subsidiary of Neighborly®, a service-based franchise company.